Operational Dashboard is a performance monitoring and measurement system that enables management personnel to understand whether their company runs its operations on target. It displays a range of key performance indicators that allow decision makers to see the company’s past and present performance as a way to predict the future, remove inefficiency, and act upon potential problems quickly.
Operational dashboard helps to control operational activity and ensure that core processes stay within prescribed limits of productivity, quality, and efficiency. Users are able to access real-time performance reports in a graphical format that is easy to view and digest. They can proactively analyze operational performance to avert problems and exploit opportunities, while improving process control and efficiency.
Operational dashboard includes a range of panels and reports that display operational performance and process efficiency data on a single screen. Some examples of KPIs are as follows:
- Time-to-decision or action
- Employee productivity against certain operations
- Operational quality
- Issue resolution speed.