Employee Interaction is an HR term which mainly refers to studying and describing interpersonal matters established between employees: the peers (colleagues and co-workers), and their managers, so interaction can be horizontal (how the workers relate to each other) and vertical (how workers relate with their supervisors/managers). Quality of employee interactions may have both negative and positive effects on employee attitudes, productivity, performance, etc. In other words employee interactions influence the employee motivation, enthusiasm, opinion about his or her mission in the organization, etc.
Employee interaction is considered to have two major levels – formal relations and informal. Both layers are important: the formal level of relations stands for our interpersonal approaches when we are “playing” our professional roles (how effectively we can collaborate with our managers and co-workers), while informal level refers to our personal traits (who we are and how we approach other people beyond the work). As far as humans are social creatures it is important for all of us to feel ourselves an organic, respected and confident part of collectives where we are working, so we need to have good positions at the both levels.