Process Adherence refers a general situation when a person or group clearly understands an assigned process’s propose, scope and goals so this person knows how to follow the process and how to obtain expected results. When performing the process, this person should comply with process requirements in order to ensure process success and delivery of desired outcomes.
Adherence to a process means that the process is followed to the extent that ensures process compliance. If the process cannot be followed, then it is stopped or put on hold until the issue is resolved and compliance is reach. An audit of the process’s state and issues should be carried out to define the reason for incompliance and then develop a solution to address issues and get the process back to desired performance levels.
It is the matter of process management to ensure process adherence and reach process compliance. The following process management steps can be taken to analyze whether a given process is adhered to and performed in compliance with planned results:
- Audit the process’s status to determine whether interim performance goals are met.
- Analyze the process for incompliance (whether the goals are unmet).
- Bring attention to the process’s deficiency.
- Implement corrective actions to prevent reoccurrence.