Process-Oriented Approach is a set of axiomatic ideas and actions intended to deal with a problem or situation by developing a resolution model consisting of process entities (step, procedure, task) which represent existence of the problem/situation and determine possible solutions. It regards problem solving as a consistent process that includes a range of phases, steps, stages and procedures to address the problem by creating one or several alternative solutions.
The key idea behind process-oriented approach is that process entities create a framework for solving a problem by stepping through a process sequence while ensuring that every element of the sequence generates desired interim results contributing to overall success.
The approach entails using processes and their entities as the key drivers for success. When applying this approach to solving some problem, the following process information should be taken into account:
- Inputs: an amount of energy and effort to launch a process.
- Resources: means and tools required for transforming process inputs into desired results (outputs).
- Outputs: results gained from consuming process resources and transforming process inputs.
- Guidelines: a set of rules and prescriptions specifying how to use process resources and generate required results.