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What is a Management Dashboard?
The term Management Dashboard defines a wide range of data reporting and visualization tools or dashboards that allow using various performance & efficiency measures to report on an enterpriseís ability to organize and coordinate its activities in accordance with certain policies and in achievement of pre-determined objectives. What is a Management Dashboard?
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Money Management Action Plan

In this Money Management Action Plan you can read a range of tips and suggestions that will help you manage your money in an effective manner.

Money Management Action Plan
Home » Glossary » What is Process Quality?
What is Process Quality?  

What is Process Quality?


Process quality is a measure of excellence of interrelated work items (like tasks, procedures, steps). It is a measurement characteristic that indicates whether a given process is carried out with tolerant defects, minimized deficiencies, and insignificant variations. Higher quality of a process means that relationships between the processís components are successfully built and sustained throughout the process lifecycle so the entire process is fulfilled according to needs and requirements of the customer.

Process quality is measured, monitored and managed by undertaking a range of control and assurance activities. The primary goal of such activities is to reduce variations around a targeted process and its components. In order to implement a process in a qualitative manner, there should be a quality management plan created to assess, anticipate and fulfill implied needs and requirements stated by the customer.

Process quality measurements are widely used in project and business management to control, monitor and assure higher quality levels of final products. There are various methodologies and techniques to control, manage and improve quality. For example:

  • Six Sigma, a project management methodology
  • TQM (Total Quality Management)
  • BPR (Business Process Reengineering)
  • PDCA (Plan-Do-Check-Act) cycle
  • OQM (Object-oriented Quality Management).

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