Process Report is a common name for a series of documents which are utilized by organizational management for controlling corporate business processes in terms of efficiency, effectiveness, risks, design gaps and needs for improvement. Process Reports can be composed on-demand or regularly, as it is required by a specific company’s strategy on process management. There are different kinds of process reports, for example:
- Business process summary report: it includes the process diagram, process specification, and the specifications of each element involved into the process. This report is used by management to grasp a high-level picture of the process and revise its elements or design as appropriate.
- Business process performance report: it is used to represent values of quantitative indicators by all parameters included into the process, such as timing on its steps, costs, level of service, etc. This report can be created after every turn of process performance (each time a process works).
- Business process statistics report: this report is used to display how strong the fluctuations on the performance parameters are during the reviewed period of time, so management can make a conclusion if the process is effective enough or it needs a revision. It is based upon the process performance reports collected during certain period of time.
- Business process analytics report: it is composed after a process is subjected to an audit. In this report the analysts suggest their vision of process problems, gaps and required improvements.