Process Structure is a framework of identifiable and measurable process elements (steps, activities, tasks, procedures, actions) that create a process hierarchy and determine how the process will be performed. It defines process boundaries within which every element is interconnected to other elements.
A clearly defined structure is the guarantee that the process’s elements are free of disparity and complexity. There are five key requirements that help determine if some process has a clearly defined structure:
- Feasibility of the process
- Alignment between process outputs and process inputs
- Governance of process elements
- Interdependency between process elements
- Traceability of process performance at any given point in time
If at least one of the requirements is not met, the process appears to have an unclear structure, and hence there may be troubles with the implementation of this process. For example, if process elements are not interdependent on each other, then most likely there will be reduced process performance and also waste of resources.