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What is a Management Dashboard?
The term Management Dashboard defines a wide range of data reporting and visualization tools or dashboards that allow using various performance & efficiency measures to report on an enterprise’s ability to organize and coordinate its activities in accordance with certain policies and in achievement of pre-determined objectives. What is a Management Dashboard?
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In this Money Management Action Plan you can read a range of tips and suggestions that will help you manage your money in an effective manner.

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Home » Glossary » What is Process Understanding
What is Process Understanding   

What is Process Understanding


Process Understanding is a process of grasping the leverages, elements and parameters making the process efficient and effective: the Critical Process Parameters (CPP) affecting the Critical Quality Attributes (CQA). Process Understanding is necessary for reviewing and improving a business process. Besides these measurable matters it can be necessary to learn the following:

  • Title of the process;
  • Purpose of the process (why we need this process?);
  • Scope (what the process includes and excludes?);
  • Body of the process (where it starts and ends, what steps reside between?);
  • Inputs (what must enter the process to put it in motion?);
  • Outputs (what we expect to obtain in a result and during the process?);
  • Controls (how we measure and administer the process?);
  • Resources (what resources are consumed to make the process work?);
  • Sub-processes (is there any embedded or cross-functional processes included);
  • Accountabilities of the process to the organisation;

 The tools used to reach a better process understanding are:

  • Process Mapping;
  • Decomposition;
  • Flowcharting;
  • Process Reports;
  • Different analytical methods;

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