Project Delivery means satisfaction of a customer’s expectations – a project customer (a person or an entity who or which orders a project) obtains what he has specified and contracted from the project executers of his choice. Project delivery should be completed on-time, on-budget and on-quality – it is what the client requires from the executers (these requirements should be precisely formulated in the contract signed by the both sides). In other words project delivery means that a customer expects to obtain specified project products created by the executers according to their agreements and project plans.
Project delivery management includes:
- A package of project products (previously specified tangible or intangible outcomes);
- A set of project benefits (some positive results which are gained with a help of the products);
- Time limitations, budget constraints and quality requirements (everything should be observed or done better in order satisfy the client);
- A process of the project results verification by the customers (project delivery acceptance);