Project Feedback is the process of modifying and correcting the current state of a project through exchanging information between people and groups involved in the project. It is a two-way flow between parties involved in the project to identify existing issues and hold discussions about possible solutions and corrective actions. Project feedback provides a communication mechanism for reducing the variance between where the project is (the current state) and where it should be (the target value or objective).
Managing project feedback is one of the key functions of the communications process. This function aims to ensure that information is returned or fed back from the receiver to the sender. Through balancing feedback between teams and the senior management it is possible to reach desired changes within a project environment.
The following tools of project feedback are used to establish and manage information flows between project stakeholders:
- Real-time chats and talks via electronic means of communication
- Video conferences.