Task Effectiveness means the capability of performing right tasks in the right way. It is a measure of task performance indicating how well and right tasks are performed by allocated human resources. Effective tasks are those tasks that are done with the highest accuracy and quality required.
Task effectiveness can be determined in five dimensions, such as:
- Efficient – when a task is done in the right way
- Elegant – when a task is simplified, clarified, consistent and self-adapting for human resources
- Reliable – when a task is predictable and self-correcting
- Appropriate – when a task supports business purpose
- Integrated – when a task optimizes synergy across all systems and resources involved
For the best possible result, all the dimensions should be managed equally and consistently. In practice, task effectiveness means that a business organization needs to balance the dimensions by involving employees in achieving worthwhile goals and tasks that support the business vision and mission. Employees are supposed to be creative, initiative and organized to do their tasks effectively. Meanwhile, employees should be ready to stop and evaluate their tasks, rather than running the tasks faster and faster.