Task Request is a formal document that a manager uses to define an amount of extra work an assigned employee is expected to perform beyond routinely scheduled tasks and jobs. This document specifies work requirements and task implementation instructions (such as duration, cost, scope, quality, others) that establish minimum performance expectations.
Task requests are created by managers and intended for employees who are supposed to accept and perform new assigned tasks, in addition to routine work. A manager who makes a task request needs to be sure that the requested employee has enough available working time and competencies to perform additional tasks as required and without detriment to routinely scheduled tasks and jobs. It is the matter of employee workload optimization to define and assign extra tasks to employees.
Here’s a common scheme of managing a typical task request:
- Initiation. Assessing the need for initiating extra work and additional tasks.
- Planning. Developing a list of tasks to be added to the regular work schedule.
- Evaluation. Checking employee workload to determine employees who have sufficient potential (working time and competencies) for performing additional tasks.
- Request. Creating a task request that specifies extra work and all the requirements (including time, cost, performance, quality etc.) and sending this document to appropriate workers.
- Acceptance. Confirming additional tasks by employees and starting doing extra work.