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Task Workload is a task analytics measure that shows an amount or number of tiny work units assigned to a particular employee over a given period. It also determines the total amount of energy and effort the employee needs to apply to perform the assigned job.
Along with task performance and task efficiency, task workload is used to estimate an amount of work a given employee is able to do. Analysis of task workload explores historical data from past work periods to plan future performance and figure out what skills and abilities employees must have to ensure their future performance. Workload analysis lets also predict possible performance bottlenecks and avoid employee overload.
Various task analytics reports include task workload to explore performance baseline and describe adjustments necessary to current performance level. Often graph reports (e.g. pie chart, burn-down diagram, area chart) are used to visualize task workload. Charts and diagrams help managers understand work behaviors of their subordinates and determine whether productivity is growing or stalling.
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