Project and task tracking systems


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To run software development projects, many software companies use task tracking systems (TTS). At present there are lots of such products available on the software market. They can be simple task tracking systems which are limited to detect errors and track their status. More featured task tracking systems allow to build schedules, delegate tasks, make re-assignments, track project progress, store project documentation, and build reports. Such featured product also known as project tracking systems. In general, a project tracking system is client/server application which allows to do the following:		Play Demo
Store multiple projects in single database file Get quick and simultaneous access to the projects in one database Build project structure according to its phases Track current progress of projects in real time during its life cycle Comment and note tasks in real time Store project documentation Configure permissions, roles and notifications of users Project tracking system provides the cost saving and effective collaboration of the project team. It records the time spent by employees on various tasks. For a given period, project manager can build reports that provide a chart of the project progress in terms of Actual Time spent vs. Estimated Time, Budget vs. Costs, and Hours spent by an employee on a task etc. Project manager can generate an employee timesheet for any given period of time to track task performance. VIP Task Manager can be used in project management to track task performance and supervise employees. VIP Task Manager is a client/server project tracking system that provides monitoring and evaluation of tasks by dates, priorities, assignments, status and other. This tracking system allows to compare task planned and actual dates, and detect procrastinations. Project manager can use VIP Task Manager to run multiple software development projects which are stored in single database file. Among various task tracking systems, VIP Task Manager has an outstanding functionality of Custom Fields which allows standardizing methods of budget management and resource management. Project manager can create a customized column for a task and specify formulas to make calculations. Trouble ticket system A trouble ticket system (or issue tracking system) is software that allows to create and manage lists of issues appeared during projects and activity of an organization. Usually, issue tracking systems are used in Customer Support Department or QA Department to register, update, and solve received customer issues and satisfy customer requests. Anissue tracking system can also be applied to create and manage client database containing detailed information on each client, solutions to common issues, and other data.
	Software development companies often calls a n issue tracking system as abug tracking system or a bug-tracker. These systems are similar and have several common functions. However, a bug tracking system is primarily for using in software development projects while an issue tracking system can be applied to call centres and customer support service in various organizations.
VIP Task Manager allows to organize workflow of such originations with efficient issuetrackingsystem. Customer requests and letters can be allocated among the employees of Customer Support Department or QA Department from The software allows to create customer database, assign tasks to the employees and track task performance in real time. Supervisors can receive notification messages within VIP Task Manager or by email. For software development companies VIP Task Manager can be applied as abug tracking system.		Play Demo