Task Management Software
 


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Home » Solutions » Articles » Shift scheduling software as the way to reduce idle time and optimize workforce scheduling
Shift scheduling software as the way to reduce idle time and optimize workforce scheduling  

Shift scheduling software as the way to reduce idle time and optimize workforce scheduling



 
 

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new CentriQS -15% OFF
Business management software
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VIP Task Manager
Task management software
for teams & small offices
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All Travel Checklists

new CentriQS -15% OFF
Business management software
for small & midsize enterprises

Play Demo

VIP Task Manager
Task management software
for teams & small offices
Play Demo / Download

Shift scheduling problem is overcome by software
A shift scheduling problem for any type of organization brings many difficulties in work flow. A typical example is the arrangement of proper work of operators in call centers. A certain number of operators should be available at each time interval to reply phone calls and requests; however, in practice the workflow of operators is not so smooth because of a lack of tracking abilities, poor job delegation, and others. Then the service level falls down, and the company needs to find effective shift scheduling solutions to manage employees and their working time. The purpose is to provide quick and flexible tools that make employee scheduling easy and affordable. Such systems help ensure job coverage, reduce overtime, track idle time, manage staff structure and view contact information.

Feature list of shift scheduling software
Staff software should be powerful enough to provide the company with the full range of planning and scheduling capabilities. A typical feature list of software includes:

  • Setting start and finish days of shifts in schedules
  • Prioritizing schedules
  • Creation of job patterns
  • Strategic and long-term workforce planning
  • Tracking and analyzing shifts and jobs

Use of work pattern in shift scheduling program
Based on factors such as expected workload, working hours, deadlines, etc., employee shift schedule software creates shift schedules which optimize staff utilization. The program solutions have the flexibility to accurately determine timeframes for each shift and work constraints and generate optimum job patterns. Effective software allows to cope with very large operations that require managing dozens of workers across the company.

VIP Task Manager offers visual tools that bring the following benefits:

  • Spending less time on creation of shift schedules. The more time the manager spends on job scheduling, the less time he spends on more value added tasks. VIP Task Manager gives the manager a user-friendly graphical interface and powerful drag&drop tools that make jobs planning, tasks editing, data analyzing, and schedules sharing easy and simple.
  • Making multiple assignments and copying tasks in shift scheduler . In mid-sized companies the manager needs to design shift schedules for dozens of employees and make multiple assignments. The system allows to display several shift schedules in single screen and copy existing schedules by using the 'Duplicate' function. This option of shift schedule software makes it possible to use shift patterns and templates in calendars.
  • Reducing labor costs. The software lets the manager accurately track employee performance and plan future staffing needs. Shift scheduling system warns of overdue tasks in job templates and helps minimize over-staffing which in turn reduces payroll costs.
  • Being notified instantly of current jobs. The manager has no need to communicate with an employee in order to track current situation with assigned jobs or overtime.That software sends notifications of task changes directly to the manager's e-mail.
  • Getting quick reports. It would be helpful for the manager to get reports that could show summary information on jobs done during the shift. It allows to build summary reports which may include such information as job deadlines, assigned employees, task duration, job time completed, etc.

Read also a new article about process management - project management client-server software for Windows

     

All Travel Checklists

new CentriQS -15% OFF
Business management software
for small & midsize enterprises

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VIP Task Manager
Task management software
for teams & small offices
Play Demo / Download

 
 
 
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