Task Management Software

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Page 2. IT department staff  

Page 2. IT department staff


IT department staff structure:

Depending on specific functions which are performed by IT department and the scale of the company the staff may include such specialists – Administrators (Database, Windows System, UNIX System), Network Engineers, Developers and Web Developers, Software Specialists (Support, Analysts, Programmers) etc. These IT specialists can be assigned into different teams according to their specific duties under the control of corresponding supervisor. The VIP Task Manager is the software that is intended for team management. Owing to its flexibility it allows to manage the whole department and smaller teams within one database.

In general IT professionals can be grouped according to their responsibilities/tasks:

Administrators (Database, Windows System, UNIX System, Network) – these specialists have a number of periodical procedures to perform. These procedures are required for ensuring of effective work of computer hardware and software and include technological configuration, monitoring, testing, analyzing, reporting, making database and software backups, updates, archiving data and so on. VIP Task Manager allows setting recurrence tasks – this feature can be especially useful for IT administrators.

Developers (Programmers, Web Developers, Analysts) – these specialists usually have to work at their tasks within certain projects. These projects can be related to application, system, web and maintenance programming. Generally IT developers perform tasks that are related to designing/modifying/maintenance of the software - coding, debugging, testing, analyzing and documenting software systems. VIP Task Manager allows creating templates of projects and processes – this can be useful for workflow of developers.

Supervisors (IT department managers of different levels) – those who manage projects, delegate tasks to subordinates and control work performance. VIP Task Manager combines main features of project management software and personnel management (Tasks planning, assigning, scheduling, reporting and tracking)

IT department Resource List:

VIP Task Manager is task management groupware that allows IT department managers and average IT specialists to benefit from its capabilities and flexibility. The first thing that should be done when you start to work with VIP Task Manager is registering the staff members. For this purpose VIP Task Manager can work in Resource List mode. Using Resource List you can create accounts for users of the groupware (set login and password), enter personal data (Phone, Address, E-mail), working data (Department, Job Title) and delegate role if required. After the IT specialist is listed in Resource List he/she can assign tasks or be assigned with a task by supervisor. You can use field “Department” to assign employees to different teams within one department.

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