KPIs are special measures in task analytics to evaluate employee performance over a fixed time period. They report on the employee’s ability to reach preset objectives or plans. KPIs prove availability or lack of the employee’s progress towards realizing the objectives or plans. They are helpful because they let measure current performance level and understand if this level is sufficient for the worker to reach success.
The greatest advantage of KPIs is that they provide task analytics data that helps solve performance issues and reach task optimization. Here are some examples of KPIs:
- Task Average Time shows the average duration for doing a typical task; this KPI lets compare durations of current tasks with the average duration and understand if these tasks can be performed on time.
- Planned vs. Actual Time helps figure out if a given task hits its target date. This KPI is often used in projects to measure current performance against planned performance.
- Number of Hours of Task Rework shows the level of performance measured in hours and applied to the task to identify whether this task is done incorrectly and whether rework is necessary.
These and many other performance indicators are used in task analysis and optimization planning. KPIs are often added to charts and diagrams to visualize task performance and forecast optimization paths. Task analytics reports also include KPIs as key parameters that prove workers’ progress towards their goals and objectives.