Step 9. Reporting IT-agency tasks

Print/export reports and task history

VIP Task Manager allows making printable reports which help to analyze work and project performance. IT-company employees can periodically print out views of their Task List, Task Tree, Scheduler (Calendar) and Resource List. Besides, VIP Task Manager allows exporting reports into formats of MS Excel and HTML.

In such case reports can be easily archived on computers hard-drives or posted on company web-site. Reports can be used for issue tracking, performance analysis and tendencies defining.

For example team coordinator can set filter to view how many on-site works were made by system administrators during week, how many installation-packages of software were sold and installed by Software department, how many mini-stations, copy machines, faxes, etc. were installed and set by hardware specialists of field department,

how many tasks within development department are 50% complete or capture progress picture within Hardware engineering department each week to know if IT-solution design is moving according to plan. All this data can be quickly printed out to be presented to co-workers or exported to be stored in manager’s files. Users can easily track task history that also can be printed out. Task history is a special log which shows what user, when and what changes applied to task. VIP Task Manager records date and time when task was created, started, complete and last modified.

Visualize report

VIP Task Manager allows building various charts. It is convenient to use Bar or Column diagrams when comparison of some task properties required. For example when IT-company managers need to compare each task estimated time versus actual, or estimated cost vs. actual cost. Pie diagram can be used to see part of each task within all abundance of tasks and so on. Line and Area diagram are used to define tendencies. All charts are printable.

• Step 1.Choosing IT-company task management software
• Step 2: Organizing of IT-company staff
• Step 3: Setting IT-company workflow
• Step 4: Customizing IT-company tasks
• Step 5: Planning IT-company tasks
• Step 6: Sharing IT-company tasks
• Step 7: Documenting IT-company tasks
• Step 8: Tracking IT-company tasks
• >> Step 9: Reporting IT-agency tasks
• Step 10. Managing IT-company KPI